Frequently Asked Questions

Below you will find some frequently asked questions. You might have questions not addressed below. So, please consider chatting online with us, calling us at 855-450-7535, or emailing us at Customers@SolutionsByCash.com. Your short-term loan will vary from state to state so please keep that in mind.

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What is an installment loan?

An installment loan is a loan you repay over a period of set number of payments or better known as “installments”. As a consumer, this gives you flexibility to properly budget and manage for this expense once you’ve signed your loan agreement. Each payment applies to the loan to reduce your obligated balance. Typically small dollar installment loans such as what is offered by SolutionsByCash.com will be for a minimum of 4 months to 12 months for payback period.

What is required to apply for a loan?

Soluitions By Cash requires that each customer have a valid ability to repay their loan before any approval to extend a loan is offered. Information that is very important when applying is your employment, basic personal information, and basic financial information to determine with our underwriting standards to extend a loan offer to you.

What about collateral to receive a loan?

No collateral is needed other than a reliable and steady ability to repay your loan with your current employment status. Essentially, you will need a means to pay your loan back.

Does it matter if I have bad credit or no credit?

Our underwriting process is unique to our company to help provide solutions that traditional banks and others may not want to provide. We traditionally don’t evaluate what society looks at in a “credit score” but other bureaus that help provide a broader picture regarding your ability to repay and etc.  Our loans are intended as a short term resolution and not a longer term financial vehicle.

Do you check the major credit bureaus during the application process?

No, the three major, traditional credit bureaus are not used in the application process.

How much can I borrow?

Usually, our loans range from $300 - $600. Each state has different applicable lending laws. Future loans are based on timely payments with an opportunity to increase loan amounts.

My eSign Link to Loan Documents Doesn't Work...

Don't fret. Any link we send you to eSign your loan documents expires the next business day for your security. If you have tried to click on the eSign link via an email received and you receive "link expired" or it doesn't work at all, please contact us so we may issue a new one. Request Form

How will I receive my money?

The process is automatic and convenient. Once your loan is approved, the funds are electronically deposited into your account via an ACH/EFT transaction the next business day.

When can I expect to receive my money?

Your loan application will be processed quickly once it has been received. Once the loan is approved you will generally receive your money the next business day (excluding bank holidays and weekends). Please ask your customer service representative if same day funding is available in your situation and if any fees may apply.

Can my installment loan be used for what I need it for?

It’s your decision to utilize the loan the best way to suite your needs. We encourage all of our customers taking loans to use wisely and evaluate all options before committing while assuming a new debt responsibility.

When do I repay my installment loan?

Based upon the terms you select such as length of your loan and frequency, will determine how you will repay your loan.

What if I miss a payment or fall into default?

Life happens, right? The best outcome is to always communicate with us so we can be on the same page. Please call us to arange. We want to be able to provide you the best possible experience but we can only do that with your help in communicating any upcoming challenges that may hinder you from repaying your loan according to your loan agreement. Let one of our highly trained representatives guide you on options.

Late payments of your loan may result in additional fees or collection activities, or both. Please review your loan agreement for further information.

How long is the loan for?

You will have between 4-12 months to repay your loan based upon the terms you select. With an installment loan, it gives you a longer pay back period than a cash advance or payday loan. There are no prepayment penalties if you decide to pay your loan off quicker than your amortization schedule shows.

How do I pay my loan off or make payment arrangements?

If you need to pay your loan off or make payment arrangements, the best method is to call us or fill out a quick contact form.

How do I check my loan balance?

The best method is to call one of our friendly customer service representatives and request your balance.

Is applying online safe?

Indeed! When you complete and submit your application it is done so in a secure environment online using an HTTPS or Hypertext Transfer Protocol Secure connection. Essentially your application data is encrypted over its submission to our system.